Review by luckyme
Good "Line provision tech waited at apt for me"
- Location: Canoga Park,Los Angeles,CA
- Cost: $19 per month (12 month contract)
- Install: about 6 days
Bad "Sales signed me up for 6.0 svc nefariously"
Overall "Not taking the bait for an upgrade to uverse"
|Pre Sales information:|
Value for money:
(ratings match consensus)
I subscribed to att via the chat service and two days later my line was active. The tech was helpful and told me the distance to the CO was such that there would be no prob to get 6.0. With about two hours of effort my broadmax/linksys setup was provisioned on the network. It was then I noticed that 6.0 service was not available for me without a 2wire professional install. The price point of $240 for tech support to change the service made my decision to stay at the 3.0 easy. Thanks to all the uverse forum posts, they were informative. I'm going to call at&t today and ask why I'm being charged $19.95 a month for the 6.0 line. Wish me luck.
UPDATE: It has been 4 months and I've had two power cycle my modem twice, the speed has held at 3.0 up and 1.0 down. I'm not changing a thing.
member for 13.9 years, 1316 visits, last login: 1.6 years ago
updated 1.7 years ago