Review by louiedsl member for 11.8 years, 27 visits, last login: 5.2 years ago lodged 7.2 years ago
Orlando,Orange,FL
$29 per month "They are pretty cheap." "Annoying echo, provisioning issues, tech support goons." "Not ready for prime time yet."
| Web-site: Ease of Installation: Call Quality: Reliability: Tech Support: Value for money: (ratings match consensus)
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I ordered Vonage service about April of this year. I have Brighthouse cable (3MB/512K) via a Belkin router, and a Panasonic modem with a sticky IP address. Although installation was really smooth (only took about 5 mins), and the service was decent I had a number of other annoying problems.
I tried for 5 MONTHS to get my number ported, calling almost every week. Every time I got a different story. I finally gave up and canceled.
Occasionally I would get an annoying echo in the call that only I (not the person I was calling) could hear.
Nobody, including myself and whatever techs I called could get the fax to work. This sucked!
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