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Member review of Vonage


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Six Month Rating

Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:


$28 per month avg ($18 to $46)

3 year trend

Review by W8ASA See Profile
UPDATED: 309 days ago
member for 9.2 years, 3722 visits, last login: a few hours ago


Dayton,Montgomery,OH
$24 per month
about 4 days
"Easy Hookup"
"None"
"Great deal"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings above consensus)

    UPDATE January 2, 2009: I think that the F1000 UT Starcom phone's time has come and gone. It still does not support authentication, so on my recent trip to Europe, I was unable to use it in either hotel. Luckily, at one of the hotels someone in the neighborhood had an open AP! It's really too bad that Vonage has not allowed us to use one of the other wi-fi phones that have become available. I think I'll be dropping Vonage after this month. Too bad, because I've had such good service and call quality otherwise. Sigh.....

    UPDATE March 3, 2008: Another boring review... The service continues to work just fine, with zero problems. This little phone gets used all the time, and not once has it failed. I make a lot of calls all over the US, Canada, and parts of Europe for free.

    UPDATE August 13, 2007: Still rock-solid service, with no problems and good voice quality. I actually think that the voice quality has improved over the past year or so. I'm finding that more and more "free" wi-fi places are requiring login, and the phone won't allow me to do that, but that's not any fault of Vonage. I've heard of software being in the works to allow the UTStarcom F1000 phone to login/authenticate, and hope it will be a reality soon, or that they come out with a new phone with that feature.

    UPDATE April 12, 2007: The phone still works flawlessly. Free calling to some parts of Europe has really been a boon for me. I get good voice quality - about the same as a regular phone. I use it here at work with my wireless router, and when I travel. I recommend the WiFi setup highly. If only I could use my account with the software as well as with the Wi-Fi phone, then I could connect from more places.

    I have Vonage with the UTStarcom WiFi phone, and use it every day for all my long distance calling. My plan is $24.99/month. Recently, while on a trip to Europe, I found that whenever I was close to an open WAP, such as in all my hotels, I could use the phone to call the US completely free! Was I ever surprised! Most days I was on the phone calling back to the States for at least an hour, and the calls were crystal-clear, just as though I were back here close to home.

    The UTStarcom works flawlessly for me, but some places with free WiFi access do block whatever port VOIP uses. Caller ID, voice mail, and the other features I use have not once been a problem for me.

    Followup comments:
    jugo

    join:2009-01-03
    Cross Junction, VA

    I'll wait for your next rupdate

    I see you're planning on switching away from Vonage....

    Please update us on how THAT process goes. I Had Vonage and the quality was good and all, but when it came time to discontinue service everything went sour.

    I wish you luck.. Take up Yoga or Anger management BEFORE you make that call.
    Forums » comments on review of Vonage


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