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Member review of Vonage


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read 1054 reviews (785 positive) (110 negative)
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Six Month Rating

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$26 per month avg ($4 to $42)

3 year trend
Review by Jammy See Profile
UPDATED: 1.1 years ago
member for 7.8 years, 2873 visits, last login: 13 days ago


San Diego,San Diego,CA
$28 per month (12 month contract)
about 2 days
"Cheap is all it has going for it!"
"When the electricity goes out so does the computer and phone!"
"Faxes to San Diego started arriving blurred or spotty after the 1st week!"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings below consensus)

    My Other Reviews·Cox HSI
    I canceled by Vonage after 1 year. It was not worth it when I can get a digital telephone through Cox for only $20.00 + tax.

    When I moved back to California in December of 2006 I switched back to Cox Communications. I stall had to pay Vonage every month until my year was up in April of 2007.

    I have always been happy with Cox and have never had any problems with them.

    Bye Bye Vonage!

    p.s. And an UPS would never handle the sometimes 9 hour outages we had in Texas!





    Followup comments:
    view ALL 3 comments

    dodgetech2

    join:2002-01-01
    Gouldsboro, PA

    Phone goes out with electricity

    Get yourself a good UPS and put your modem and phone on that...Thats what I do and I now have phone service when the power is out.
    permalink · 2006-07-15 09:51:39 · Reply to this

    Trinijoy
    Premium
    join:2005-09-12
    Brick, NJ

    Re: Phone goes out with electricity

    When you get VOIP you should research the downs and ups about it. The best bet is to get a UPS so if your power goes out you still have Vonage.
    permalink · 2006-07-16 20:14:13 · Reply to this
    StaticMan

    join:2006-06-21
    23534
    ·Charter Pipeline

    edit:
    July 21st, @02:08PM

    Faxing Problems

    when using fax machines with vonage there are a few things that have to be changed on your fax because of the way it interacts with the phone device. the first thing to consider is that the phone ports on the devices only run at 14.4kbps, so lower your baud rate and try it again. also you may have better results if you disable error correction mode(seems stupid but trust me). there are also some small settings inside the devices that might need to be tweaked to make the line more "fax freindly", not something you can change from your end though, you may want to spend some free time(hopefully not too much) with a tech agent going over them. also try running a line quality test off this site to check for packet loss or latency on your internet connection.
    permalink · 2006-07-21 14:06:16 · Print · Reply to this
    Forums » comments on review of Vonage

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