 Review by tcharp 
UPDATED: 1.6 years ago
member for 7.1 years, 832 visits, last login: 14 days ago
 Lubbock,Lubbock,TX
 Contract price not specified.
 "Once installed, it seems to work flawlessly"
 "There is NO customer service"
 "I like paying $17 a month"
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The number transfer took nearly 4 months and probably would have taken longer if I had not been on their case nearly every day.
Once the number transfer was done, I was refunded for the months the number should have been active AND the service has worked flawlessly.
If you are talking on the phone, you will need to not be using your broadband connection for anything else or the packet loss will make your conversation impossible to understand.
I like the service because I'm not paying over $50 like the cable and phone companies demand and my phone works perfectly.
Update 07Aug24: I've been pretty happy with the service since the initial install glitches have been solved. Great product, great price.
Update 17Apr08: Vonage continues to provide reliable, inexpensive service. I don't really even think about it much anymore.
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