Review by batsona 
UPDATED: 1.2 years ago
member for 5.6 years, 778 visits, last login: a few hours ago
 Ellicott City,Howard,MD
 $18 per month
 about 30 days
 "Good quality given *stable* internet."
 "Mnthly auto-billing to debit card sometimes double-charges"
 "Still well worth the money"
| Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)
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I've got the 500min per month package for $18 a month. I'm routing it thru a Linksys 2-phone, 4-ethernet device, sitting behind a Cisco PIX 501, connected to Verizon FiOS.
Calls were fairly choppy because Comcast was having issues with pole-mounted amplifiers in my neighborhood. When I went to FiOS Internet, whose issues evaporated; very stable voice quality after that.
I've only ever had Vonage, so i can't rate them against anyone else.
Porting my number from Verizon land-line, to Vonage took longer than expected. The number was not ported on the date promised. A call to tech support said, "oh yes, it is ported, we did it last nite". I insisted otherwise. "Ah, it must have not worked then." They then scheduled another port of my number which was another 2 weeks after their first try (first try took 2 weeks, thus to total of 30-day turnaround time in my ratings.) Second port worked, and have been happy ever since.
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Update 8/15/2008: Everything still just fine. Vonage introduced a feature where you can block calls from coming in, that have absent callerID info, and I use this. I wish they'd offer call blocking by matching a pattern (like 1-800-xxx-xxxx) for instance. Cost up to $22 from original $18, but it's still a good deal
Followup comments:  Rob2647
join:2008-08-12
Rochester, MI | Number Porting Didn't Vonage give you a virtual number to use during the porting process? They did for me, and I was up and running the same day I purchased the device. | |
|  | batsona
Maryland
join:2004-04-17
Ellicott City, MD | Re: Number Porting Yes, I remember they gave me a 443-xxx-xxxx number that worked right away. Then, when my 410.xxx.xxxx number came over, the 443 number went away. | |
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