 Review by John_W 
Posted: 46 days ago
member for 9.5 years, 3518 visits, last login: a few hours ago
 Worcester,Worcester,MA
 $24 per month
 about 7 days
 "Good sound quality, nice website interface, Nice features"
 "Very expensive, no call blocking"
 "Good, but there are better choices out there."
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(ratings match consensus)
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I originally signed up for Vonage back in 2003. My reason for choosing the service was specifically on price. I ordered the 500 minute package for $14.99 plus $1.50 in fees. The package including an ATA arrived in 2 days and I was up and running in 7.
The call quality was excellent and they had few outages. Most of the outages were the fault of my local cable company as VOIP is only as good as your internet connection.
Their website and service offers extensive features including simu-ring, my favorite, which will ring two numbers at the same time. I chose my home and cell phone numbers. The control panel is very detail oriented showing all calls made and received and for how long. Voice mails can also be listened to online or just viewed. They used to offer emailed voice mail mp3's, but have since ended that, and now charge a fee for that service. They now offer world wide calling included in the base price of the $24.99 plan. Which is a nice feature now.
Some of the negatives. There is no call blocking of specific numbers. Something that users have been requesting for a long time. They are very expensive now. When I originally ordered, I got my 500 minute plan for about $16.50 a month. That has ballooned to a whopping $24.94 a month with the $3/mo increase in price and added fake fees. That is too expensive for what you get. I could get the unlimited plan for $32/mo, but why. I make only 60 minutes worth of calls a month. I have left Vonage for that specific reason. They jacked the price up too high too fast and it drove me away.
Vonage is nice and cheaper than a POTS line through the telco's but, it is expensive when compared to similar VOIP products. Why pay $25 a month when I can pay $9/mo for the same thing.
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