Review by TraderEd 
UPDATED: 1.7 years ago
member for 5.8 years, 460 visits, last login: 122 days ago
 Marietta,Cobb,GA
 $20 per month (month by month)
 about 5 days
 "$20/mon. for unlimited long distance to US & Canada"
 "no virtual numbers, LNP"
 "Great Value - Service has been good and gotten better since Aug. 03"
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(ratings match consensus)
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Install was quick and easy. Ordered 8/20/03 DTA shipped 8/21.Took 5-7 days to get the DTA cross-country to Georgia. Only install issue was cycling the DTA after router, modem, or hub is restarted. Without the DTA being the last thing restarted, you get a fast busy.
My network/voip system: started w/Bellsouth DSL (1500/284), now using Comcast (3000/284) dynamic IP's. Network/voip equipment: cable modem (RCA DM315), router (Linksys BSFR11 w/NAT), hub (Net Gear 108 - 8port), ZoneAlarm firewall and Grisoft anti-virus for all 5 computers.
I use e-Fax so fax isn't an issue. Their free service converts and e-mails faxes as *.tif attachment. (Now using K7.com)
Service has been "acceptable to very good," except when firmware upgrades are released. Quality has consistently dropped until the new firmware is updated. Currently using firmware ver. 1229. Since ver.1228/1229 quality has been great except for the audio dropouts, which are reported here on BBR to be fixed, today. Hooray!
Lack of LNP or virtual numbers have kept me from dropping my POTS. With a daughter in OK and parents in NC, P8 has saved me enough to cover the cost of the service. I now have a 2nd line throughout the house. I use an Oklahoma number so my daughter never has to make long distance calls.
I have P8 checking for portability with my Bellsouth number and when/if available will probably ditch the BS service, saving approx. $45/mon.
I've personally never experienced the "system down" issues reported on BBR. Have had voice mail unavailable a couple of times, but not the end of the world.
It's been given me a "great bang for the buck."
If the voice dropouts are gone and we get LNP or virtual numbers, I'm "happy as a clam," whatever that means.
7/18/06 They now do have LNP, virtual numbers, plus out going caller ID with name. I 've been very please overall with P8.
That said, they are stating to nickel & dime users like the teleco's. $19.95/mo. now is really $23.48. We are being force feed e911 & associated costs.
I recently LNP'd a number to a second line.(I bought a used BPA-410 off ebay to add a second line). The port went well if not rather slow. Now, I discover that P8 assigned my old number (from before the LNP) to a new user & I'm being billed for the charges made by the new owner of my old P8 number. So far the charges are up to approx $58 dollars.
I reported problem Saturday & pursued today, explaining in detail what was going on. They are "escalating the problem" to see if this is a "glitch" in their software.
"If I'm due a credit" P8 will let me know via e-mail in 24-48 hours.
Trying to get this resolved was a real cluster ---k. They use a third party for customer service and NOTHING happens until you get the attention of someone at the top of the food chain at P8.
Finally got the billing issues resolved after leaving a V/M for CEO of P8.
Monthly costs have climbed to a MaBell like $28.03 per month from a starting price of $19.95 with no other fees. (That's a 50% increase since starting to use P8 service.)
I'm starting the migration in the direction of other alternatives such as MajicJack. I still use ViaTalk in addition to P8 but they likewise are starting to "nickel and dime" me to death.
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