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Review of wavebroadband (cable)


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Reviews:
58 reviews (20 good) (19 bad)
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Review by chpalmer See Profile
member for 10.5 years, 241 visits, last login: 3 days ago
updated 190 days ago

  • Bremerton,Kitsap,WA
  • Business customer
  • $50 per month
  • (36 month contract)
  • about 3 days
  • "Thev'ye been reliable for uptime. Pings are usually low."
  • "Offerings are outdated."
Pre Sales information:
Connection Reliability:
Tech Support:
Services:
Value for money:

My Other Reviews

·VOIPo
update 11-12
Tech support can be clueless most of the time. Needs better offerings. Hoping the new owners take ownership and try out customer retention for a change. Had a customer that had a line cut by construction. Wave made them prove it wasn't the customer owned modem before they would proceed any further troubleshooting. Rookies!

update- 9-09
Connection still stable with a bit of slowdowns on peak hours lately.. Not bad though. Getting tech support to make a change for me (commercial connection) has gone on for weeks now for a simple dns change.

update- 6-09
I now run my business server here so opted for commercial service. Now at 6mbps 1.5mbps.

moved to 6/1service.

Ive had my install since the Charter days since it became available on my street. Since Wave took over the offerings are a welcome change. I ordered the 768/128 plan from Charter and have since been moved up to the present speed of 6 mbps 385 kbps.

There is a forum up and running here on dslreports at »wavebroadband

Comments:
MadApples

join:2012-12-27

NO NO NO

my foster dad owns a business where they have wave broadband, one i hosted a web/game server with there data center, apparently i got ddoss hacked by one of my disgruntled players, and the data center came to me and said, they didn't want my server there any longer. of course if a simple doss attack caused them so much trouble they are basically noobs in my eyes for not being able to deal with the problem properly.

a few years later, i am told i was going to move up there. problem is im currently developing morpg and it requires tcp/ip data streams from server to client side that i programed.

After seeing all these horrid and scary reviews, i certainly not looking toward to the move up there. Ill do what ever i can to stay with Comcast and not move to this area with this crappy, overran, noobish, stuck, snobbish up prick of a wave broadband company.

My idea is to host all my servers in Seattle and not give a penny to these noobs they call wave broadband.

-MadApples

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