Review by chpalmer
Good "Thev'ye been reliable for uptime. Pings are usually low."
- Location: Bremerton,Kitsap,WA
- Business customer
- Cost: $50 per month (36 month contract)
- Install: about 3 days
Bad "Offerings are outdated."
|Pre Sales information:|
Value for money:
Tech support can be clueless most of the time. Needs better offerings. Hoping the new owners take ownership and try out customer retention for a change. Had a customer that had a line cut by construction. Wave made them prove it wasn't the customer owned modem before they would proceed any further troubleshooting. Rookies!
Connection still stable with a bit of slowdowns on peak hours lately.. Not bad though. Getting tech support to make a change for me (commercial connection) has gone on for weeks now for a simple dns change.
I now run my business server here so opted for commercial service. Now at 6mbps 1.5mbps.
moved to 6/1service.
Ive had my install since the Charter days since it became available on my street. Since Wave took over the offerings are a welcome change. I ordered the 768/128 plan from Charter and have since been moved up to the present speed of 6 mbps 385 kbps.
There is a forum up and running here on dslreports at »wavebroadband
member for 11 years, 253 visits, last login: 4 days ago
updated 1 year ago
NO NO NO my foster dad owns a business where they have wave broadband, one i hosted a web/game server with there data center, apparently i got ddoss hacked by one of my disgruntled players, and the data center came to me and said, they didn't want my server there any longer. of course if a simple doss attack caused them so much trouble they are basically noobs in my eyes for not being able to deal with the problem properly.
a few years later, i am told i was going to move up there. problem is im currently developing morpg and it requires tcp/ip data streams from server to client side that i programed.
After seeing all these horrid and scary reviews, i certainly not looking toward to the move up there. Ill do what ever i can to stay with Comcast and not move to this area with this crappy, overran, noobish, stuck, snobbish up prick of a wave broadband company.
My idea is to host all my servers in Seattle and not give a penny to these noobs they call wave broadband.