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Wave Broadband page on DSLReports
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Review by machine156 See Profile

  • Location: Garberville,Humboldt,CA
  • Cost: $60 per month
Good "Faster than dial-up"
Bad "Expensive & Slow"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Value for money:
(ratings well below consensus)

In this area, we have one choice for internet, Wave Broadband, $60 for 1.5mbit/sec down and 768kbit/sec up; bandwidth test get 0.6 to 1.2mbit down, downloads go about 40-80kbyte/sec, Hulu, Netflix and other streaming video constantly buffer. The local office has told us they are not allowed to complain to corporate office about speeds or they will loose their jobs. We have also been told that the Internet wasn’t intended for streaming video and to many people are doing so. We get mailed and e-mailed offers for the services they provide all other Wave service locations, but when we call to get them, they say they are not available to us. When we call and complain about the slow service, they say ‘we can upgrade your service’ then they say ‘oh those services are not available in your area’

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member for 2 years, 1 visits, last login: 2 years ago
updated 2 years ago