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Member review of VoicePulse


more information on the company
Unofficial VoicePulse discussion forum
VOIP Forum

Reviews:
read 208 reviews (172 positive) (17 negative)
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Six Month Rating

Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:


$17 per month avg ($14 to $26)

show 3 year trend

Review by swintec See Profile
UPDATED: 81 days ago
member for 4.5 years, 1681 visits, last login: a few hours ago


Alfred,York,ME
$15 per month
about 3 days
"Tech Support, Call Quality and Features"
"Wish they had some new features..."
"This Company is THE VoIP company"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)

    My Other Reviews·surpasshosting
    ·RoadRunner Cable
    UPDATE- 5-02-08- Service continues to be top notch, I now have two lines with them. Only thing I wish is that they rolled out at least ONE new feature...but I guess if thats the worse I can come up with, it really is a non-issue.

    UPDATE- 7-05-06- Still have Voicepulse and I am right at my 1 year mark for service with them. They are still what a VoIP company should be. Have not had any real outages this year. The feature set has remained the same however since I signed on with them, I wish they would roll out at least one or two new features at some point. One good thing, I now have 911 service. All emergency calls get forwarded to my local dispatch center. I believe most of Voicepulses coverage area has 911 service now. Tech support is top notch with any questions you may have, THEY actually call YOU to make sure all issues and questions are addressed. When was the last time a company did that? Bottom line, they are the Cadillac of VoIP service. Once we ditched Verizon, we never looked back.

    I looked over many VoIP companies over the course of a year as they started to pop up and none could offer me Line porting for my Maine number. Then low and behold back in June, voicepulse showed they could do it. So i signed up for there service ASAP. Sign up went smoothly online through there site and the forms to start the LNP were emailed quickly once I called and asked for them. Adapter arrived in about 3 days. Plugged in and away I went. Porting my number took about 3 weeks, not bad at all. The original adapter went bad so i had to deal with tech support quite a bit while they troubleshooted it over the phone and finally agreed to send a new one. Credit for the original took quite awhile but eventually happened. Now with new adapter I am cooking right along on there local unlimited plan. Don't let the word "local" make it sound like nothing, there local calling areas tend to be entire area codes, and I also get 200 minutes for anywhere else in the country. Plenty for this house. 911 is non existent as of now but i assume in time it will be implemented because of the FCC. This company also offers one of the better feature sets out there. The telemarketer block is priceless. Overall, you can not go wrong.

    Followup comments:

    PCInTech
    Brooklyn Cyclones
    Premium
    join:2004-06-07
    Massena, NY
    clubs:
    ·VoicePulse
    ·RoadRunner Cable

    It's the best of the BEST.

    I don't know why more people don't understand. They're shopping for the cheapest of the cheap, then whine about their problems. You get what you pay for, and VP delivers with a BANG. It's just like, if not BETTER, than our old Verizon POTS line. And, as a bonus, we get more features than GOD. Some people just don't get it. I agree with you totally!

    danny9
    Go Ahead, Make My Day
    Premium
    join:2002-07-14
    Clinton Township, MI
    clubs:

    VoicePulse is VOIP!

    Well stated. I'll hit the 2 yr. mark myself this month.
    Has been flawless.
    VoicePulse is what VOIP should be!!
    --
    To Think or not to Think: That is the real question. VoicePulse 07/29/04
    nycityny

    join:2005-08-09
    New York, NY
    ·VoicePulse
    ·ViaTalk
    ·SUNROCKET

    Perfect POTS Replacement

    Yes, VoicePulse is as reliable as POTS and is a great replacement. Their customer service gives a sense of security and support that others do not provide. I also have SunRocket but would never consider them for a primary phone service. Their customer service, while friendly, is very slow and non-responsive. VoicePulse is pricey in the VOIP world but well worth it.
    Forums » comments on review of VoicePulse

Wednesday, 23-Jul
15:42:45
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