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Review by (hidden by request)

  • Location: Raleigh, Wake, NC, USA
  • Cost: $19 per month (month by month)
Cheap with a lot of features
If you don't care that the phone might not work they are for you
Intermittant service. Down 1-3 times a month for 1-3 days at a time
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:

I have had voice pulse for over a year.
At least once a month for over a day each time I am unable to call out
due to a fast busy.
I open so called "tickets" but they take their time getting back to you.
Right now today I have been without a phone for 2 days and counting...
You open a ticket and get no ticket number or email acknowledging they
have opened a ticket.
Their own support site admits the following:
"
*Not seeing your old incidents?*
VoicePulse is in the process of migrating to a new customer relationship
management system. During this migration, you may not see some of your
older tickets via the account center.
"
I would have SEVERAL "old incidents"...
If you don't mind intermittent service then this is the company for you!
I about ready to ditch them.

(review was emailed from domain bryanalbers.com)
lodged 11.2 years ago


VexorgTR
join:2012-08-27
Sheffield Lake, OH

VexorgTR

Member

I've heard similar......

You're not alone. I've heard other similar stories. Nobody is perfect I guess, but I guess VP is having a rough go lately.