 Review by McLovin 
UPDATED: 91 days ago
member for 3.1 years, 887 visits, last login: a few hours ago
 Fairbanks,Fairbanks North Star,AK
 $195 per month
 "Everything except the account snafu"
 "Gets slower at peak times in the large apartment complex. Will still hit 8Mbps, though."
 "Amazing, if you have the money"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
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Ordered the "Ultimate Package Plus" on 5/2/08, which includes the digital cable package (151 channels), VoIP phone (local and 500 long distance minutes), and 320Kbps/128Kbps internet. for $89.99
Upgraded the cable service to get the preferred service to add an additional 80 channels, plus the HD package and HBO premium HD package. Also added an HD DVR, which is required to add any HD package. Also upgraded internet connectivity to 10Mbps/1Mbps. Total in upgrades is roughly $105.00/mo.
I may scale the bandwidth back to 7Mbps/768Kbps later to save some money, but I have got some catching up to do on the internet!
They had to delay the install because they were out of stock on HD DVRs, and they wanted to wait to roll me on a new cable modem they are going to start using (DOCSIS 3?!? *crosses fingers*). Anyway, the install date is set up for Monday, 5/19/08. Customer service has been great. They offered me one free bill, and $20 off the following two bills for the inconvenience.
I will update on 5/19 after the install to advise of status and installation procedures. Along with pictures, potentially.
UPDATE 5/20/2008
Install went OK. They were still missing the DVR, however they did get into the store that day, the tech just didn't have one with him as they had gotten in about an hour before the truck roll.
The only real thing I have against anything that went wrong, was that the installer was 2 hours late. Thus delaying the account creation until the next business day, sticking me at the lowest possible cable modem provision at 128Kbps/64Kbps. Needless to say I just went to bed early and didn't even bother.
Now that I have my nice HD DVR and the cable modem at 10Mbps/1Mbps. Speedtests show accurately...
Download #1
------------------------------------------------------------
File size transferred : 14.65 MB (15360000 bytes)
Total time taken : 12.27 seconds (12265 milliseconds)
Throughput : 1252.0 KB/sec [Kilobyte-per-second]
= 1.25 MB/sec [Megabyte-per-second]
= 10016.0 Kbps [Kilobit-per-second]
= 10.02 Mbps [Megabit-per-second]
Upload #1
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File size transferred : 14.65 MB (15360000 bytes)
Total time taken : 128.14 seconds (128141 milliseconds)
Throughput : 119.0 KB/sec [Kilobyte-per-second]
= 0.12 MB/sec [Megabyte-per-second]
= 952.0 Kbps [Kilobit-per-second]
= 0.95 Mbps [Megabit-per-second]
The plan is nice. Cable TV picture is actually outstanding. I also ordered the HD package and the display is phenomonal. 1080i over CATV is great, and will be worth its weight in gold once football season starts!
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