Review by gworkman7 
UPDATED: 1.8 years ago
member for 4 years, 791 visits, last login: a few hours ago
 Tucson,Pima,AZ
 $19 per month (12 month contract)
 about 5 days
 "Service has been reliable for over 2 years"
 "Need help...nobody home !"
 "If it works...it's good."
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Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)
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My adapter will not show a ready light and I can no longer use the phone. Called tech support three times. After 15 minutes of "please wait" the system automatically cuts you off (thank God for speakerphone). On my third call, I pressed 0 when the system was ready to cut me off. I was instantly connected to a lady who re-provisioned my box. She said it would take "a little while" and to call back or open an on-line ticket if the problem wasn't resolved. She assured me that she would see the ticket open the second it was submitted and call me right back.
Guess what...Didn't work. Ticket opened, no response. This was over 12 hours ago. Still...no service.
I did have Lingo for a short while (until they dropped unlimted calling to Mexico). The two times I had issues, I spoke to somebody immediately. May be time to take them up on one of their "we want you back" offers.
Followup comments:  gworkman7
join:2005-10-18
Vail, AZ | Updated Service was restored this morning when I woke up. | |
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Broadvox Direct
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