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Member review of Access Communications


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Reviews:
read 8 reviews (6 positive) (2 negative)
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Review by Sizzors See Profile
Posted: 320 days ago
member for 320 days, 0 visits, last login: 320 days ago


Regina,SK
$74 per month
"Service department is friendly and fast to help."
"Painful pings, slow performance"
"Unacceptable"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

    On a three month promotion with extreme high speed. An advertised upload of 5 Mp/s and a down load of 1 mp/s. Costs $74.00 per month! My experience had been far from acceptable. WEB pages that are as slow as dial up. On line gaming with pings bouncing around 99 - 129 - 88 - 460 - 530 - 98 - 999 Ahhhhhhhhhhhhh! Unable to game with those pings! Every time too much congestion but only between 5PM and 11PM. Installing a new switch in a couple of weeks, will double capacity. I have heard this twice now.

    Tonight's results are a classic example: latency 152 ms upload 534 Kb/s download 207 Kb/s are they kidding me. When running this test I could not continue typing this page froze!

    Access is extending the promotion but unless the quality meets even basic expectation I will not stay with Access. I did not sign up to high speed to save money. But I will not pay $74.00 a month for dial up quality!

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