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Member review of BroadVoice


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Ad-hoc BroadVoice Forum
VOIP Forum

Reviews:
read 268 reviews (171 positive) (62 negative)
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3 year trend

Review by kieranmullen See Profile
UPDATED: 2.2 years ago
member for 3.9 years, 643 visits, last login: a few hours ago


Portland,Washington,OR
$15 per month
"US Based Tech Support... For Now"
"Transfer out policy"
"Greta deal for international calls"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)

    Who knows how long before they move their support to another country. I have had them awhile just for an extra number and for call forwarding. I have called tech support off and on as their support is 24x7 and I have always found them to be quite responsive.

    I have BYOD and I am using Xlite which I configured myself is a free softphone from counterpath.net If I have a support question I call 611 from the phone and it goes right to them.

    They say according to their TOS thatif you get a number from them that it cant be transferred away which I think is not fair. However I believe I have transferred by number away from them just fine and transferred a number from vonage.com to broadvoice.com to replace it and it went through fine. (sunrocket.com was unable to transfer it for some BS reason)

    UPDATE: I was able to transfer the number to sunrocket 2 months ago. Sunrocket tanked. Should have stayed with Broadvoice

    KieranMullen



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