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Member review of Alameda Power & Telecom


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Unofficial Alameda Power & Telecom discussion forum
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Reviews:
read 9 reviews (5 positive) (3 negative)
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Review by sashwa See Profile
UPDATED: 157 days ago
member for 7.4 years, 4308 visits, last login: a few hours ago


Alameda,Alameda,CA
$37 per month
about 1 days
"Fast install, excellent Tech Support, and excellent Customer Service"
"I'd rather give back to my community than to Comcast or AT&T."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

    I have been with AlamedaNet since 5/2004.

    Whenever I have had to call Tech support with questions, they have provided excellent customer service on a personal level.

    I upgraded to the 3.0/256 speeds 7/24/04. I called around 10:00 and by the time I got home from work I had the new speeds. I'm averaging about 2800+/230+.

    On 9 August 2005, I was automatically updated to 4000/256 speeds. I'm averaging 3800+/238+. AlamedaNet has also lowered their prices. Now I am paying $37.50 rather than $42.99 per month.

    One nice thing is that they send out emails when planned maintenance is scheduled.

    4/15/06 - The bandwidth problem that began sometime in December was finally fixed the end of March. My speeds and latency seem to be back to normal for the most part.

    5/19/07 - Service has been good as well as stable since my last update. Also no problems with latency this past year. Price is still the same - $37.50 for 4000/256.

    Flash Speed test: 3919 / 239

    Sun Java Speed test: 4028 / 246

    2/19/08 - Service is still stable and no latency this past year. Price remains the same. They still don't offer any speed higher than 4000 up.

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