 Review by wallaby 
Posted: 1.8 years ago
member for 9.9 years, 814 visits, last login: 27 days ago
 Cincinnati,Hamilton,OH
 $19 per month
 about 2 days
 "Line Quality, Dial Plan, Ease of BYOD with Linksys/Sipura ATA's"
 "Phone Portal"
 "Seems like a valid contender in the "Call Quality/Uptime" dept."
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Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)
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First off: I have tried and tested many voip services including Packet8, Sunrocket, ViaTalk, Vitelity, CallCentric, CurrentVoice & MyNetPhone which has provided me with a good viewpoint on various VOIP offerings.
I have kept QV in the back of my mind for some time as others have mentioned consistent line quality/reliability over time, but had stayed away as they seemed pricier than other standard VOIP plans in the past. Now they offer plans ranging from $9.95 to 55.00 for residential/SOHO with taxes/e911 fees inclusive (a rarity now!), and I thought I would give them a try as VT seems to be slipping in many fronts lately.
Setup with a Linksys PAP2-NA was simple and easy, dial tone on 1st try. Ping to sipdr.quantumvoice-sip.com is a very low 31ms! No packet loss either. I used 7 digit dialplan in setup, works fine. No delay in making outbound calls. Call clarity is among the better I have seen in the last few years.
There is no doubt the phone portal is severely lacking, the sales rep even stated this overtly when signing up. They claim that a new one is in the works and will be rolled out in the near future. The features do work, though many require configuring through the phone itself vs. the portal. Voice mail is simple but again works. The sign up process is cumbersome at the moment, but again an upgrade is apparently in the works.
I will update more when I have placed/received enough calls to comment further.
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QuantumVoice
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