Review by piggygirl 
UPDATED: 302 days ago
member for 2.8 years, 159 visits, last login: 2 days ago
 New York,New York,NY
 $13 per month
 about 5 days
 "Clear sound"
 "deleted call log details never fixed"
 "to much of my time trying to deal with it"
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Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings below consensus)
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Updated 2/10/2009
I was on the 500 minute plan, so the call log was important for tracking the call times.
I had written a program to track the total time, but without the log details I had nothing to track with.
Around November, a number of the call log details got deleted during a a service update.
I was told by tech support they would be reloaded, and they just never were.
The amount of phone calls & emails trying to get it fixed, I just didn't think it was worth the time & effort.
A month later the details were still not reloaded, so I dropped their service.
Updated 11/27/08
I'm dropping the tech support a notch.
I've submitted 2 trouble tickets and 1 email for the same problem during a 1 week time frame. There's just no acknowledgment from them.
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I switched around Oct from another voip. Not as many bells/whistles as other voips, but what is included does the job.
It's been nice to be billed once monthly for 1 total payment, and not have the charge broken up into multiple monthly payments.
Sound is very clear so far.
Very easy install.
Followup comments:  music4praise
join:2006-02-22
Big Rapids, MI | Telephone support I will agree that email support isn't up to snuff. However, I have gotten excellent response by telephone. | |
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QuantumVoice
