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Review by rugby 
UPDATED: 1.5 years ago
member for 8 years, 2722 visits, last login: a few hours ago
 Camby,Morgan,IN
 $45 per month
 about 4 days
 "Rock solid Business-class VoIP system"
 "Pricey"
 "Top-notch support, great features, service worth the extra cost"
| Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
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**Update 03/17/07**
Service continues to be good although they have some stupid annoying problems. For instance on my Polycom IP501 I cannot initiate an automatic call-forwarding that works 100%. I have to log into the control panel and set up a call treatment to do this. Complete pain in the ass if you ask me. My contract is up next month and I'll port my # to VoIPStreet.
**Update 8/9/06**
I'm getting irritated with the nPBX service and Nuvio's support in general. I have some features that don't work properly such as voicemail attachments to email when using webmail and call forwarding now functioning 100%. I submitted tickets 2 weeks ago and have heard NOTHING regarding this. $50/month for this service is a ripoff.
**Updated 5/6/06 as I dropped the consumer level service and signed up for their nPBX service**
I just got my Polycom 501 phone and nPBX service today. It's saturday and I had a question regarding how to set up call treatments. 15 minutes later I had a return call and a support rep showed me how to set it up. Fantastic service IMO for any day of the week, much less a Saturday.
I have used many VoIP providers as my reviews show, and let me say that using a TRUE IP phone makes all the difference in the world. Voice quality, even on the lowest setting, is far above and beyond anything residential using an ATA and an analog phone. The nPBX system ROCKS for small businesses. I have already signed up as a reseller and can't wait to show this to clients.
**Update 5/3/06**
I cancelled my residential VoIP line and signed up for the nPBX for my home office. Since I've become a reseller for Nuvio's products I figured I had better get to know IP Phones.
**Original 5/1/06**
This is a 48-hour review that will be updated as I continue to use the service. I'm looking at becoming a VoIP reselller for both residential and business services and Nuvio keeps coming up as a good company to work with.
The signup was easy and I got the RT31P2 4 days later. I humored myself for about 15 minutes and tried to use it as my router but it wouldn't properly pass PPTP VPN connections, so I went back to my Cyberguard SG560 and just created a vlan and allocated the appropriate bandwidth to the RT31P2.
Service seems decent, although for $30/month you would think they'd have more features. My VoicePulse line has scheduled DND, addressbook CalllerID, and is $5/month cheaper.
Their website is atrocious, it has about 3 times more links than it needs to for the amount of features they offer. They really need to redesign their site as it's painful to use and the wording doesn't make sense in places.
Call quality is okay, I had my QoS settings wrong in the beginning and calls kept fading in and out. I fixed that and call quality is fine.
All in alll it's not bad service, the company seems good to deal with for agents, and I'm looking forward to testing this service.
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