Review by xmetallicax0 
member for 11.9 years, 1 visits, last login: 11.9 years ago
lodged 11.8 years ago
 Bronx,Bronx,NY
 $79 per month- (24 month contract)
| Pre Sales information:
Install Co-ordination:
Tech Support:
|
Well despite what I have read here well over 20 times, my flashcom
experience so far was excellent. ( yeh surprising huh?) Anyway, I gave
them a call on the 2nd of March and got a price of 79 a month for 768/3
something DSL, which i was willing to pay, BUT i could not find my credit
card. So i called back the next day and guess what! they had avaiable as
of that day 1.5/384 DSL for 79 a month ( i would have been so pissed if i
ordered the DSL the night before). So on the 3rd i placed my order, a
friday, they said about 3 weeks you will get a call saying when the
appointments for bell atlantic to come and covad to come will be, they also
in formed me those appointments could add up to a total of 21-45 business
days after they contacted me ( 3 weeks after i ordered). Well just today,
the 23rd i got a call from them saying BA and covad will be here on friday
and saturday. Well i must say i was shocked, after reading everyone, and i
really do mean everyone, saying they have been waiting over 4 months in
some cases for DSL, that i will have my DSL running (hopefully) in 3 weeks
after i ordered.... well ill update this and tell how the installs and
setup went but so far so good, im impressed, when they said the 24th i had
to ask of what month lol.... and they said march and i was happy  but
god damn, dont ever bother trying their "customer care" i just call the
sales department and ask them because OF COURSE like any greedy company
they are ognna have TONS of sales reps so no one waits on hold to shell out
cash....
good luck everyone
and sorry for all u guys who got screwed, that must blow
Comments:
|
