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Review by Erinys 
Posted: 1.1 years ago
member for 1.1 years, 1 visits, last login: 1.1 years ago
 Terre Haute,Vigo,IN
 $19 per month (12 month contract)
 about 7 days
 "Excellent service & features at a great price!"
 "Occasional lag/choppy sound quality."
 "Far less hassle than Verizon for a lot less money. I don't plan on switching anytime soon. =)"
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(ratings match consensus)
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I've been a Lingo customer for about three years now. When I originally signed up the unlimited package was $19.95/mo. plus taxes. The first month of service was free but I had to buy their adapter. It seemed a fair enough deal and I was desperate to get away from Verizon's landline service. Lingo was a refreshing change.
The unlimited package is now $21.95/mo. plus taxes (Averages just under $27/mo.). It's nice to have a consistent bill instead of getting surprised by Verizon's obnoxiously high rates and additional fees. If your current phone service provider is stressing you out then I highly recommend that you consider Lingo.
Before signing up with Lingo, I looked into Time Warner's Digital Phone. It was the only other service available in our area at the time. It's considerably more expensive and I've yet to be able to find a list of calling features that are included with TW Digital Phone service. Lingo seemed the obvious choice, so I placed the order. They shipped the equipment out promptly and it was extremely simple to install.
There is occasional lag/choppy sound quality. It usually only happens if I'm downloading/uploading huge amounts of data. The obvious fix is to stop (or limit) the data transfer until I'm not using the phone. There have been a few rare occasions when I had to call tech support because calls weren't coming through or the sound quality didn't sort itself when I reduced the amount of data that I was transferring. Their tech support reps have always been courteous and helpful. They've always sorted any issues in a timely manner.
I've not looked into all of the VoIP services that are available now, but in comparison to the ones that I have seen, Lingo offers a wider range of services and more features than the others. They're the only service I've seen that offers free International calls to Canada, Puerto Rico, and 21 Countries. They've added a few countries to their list over the time that I've been a customer. Continuing to add to the list tells me that they're still working to improve the services they offer. It's nice to see a company that keeps working to offer more to their customers without outrageous price increases.
They have some calling features that I had never heard of before. Do Not Disturb, Universal Number, and Simultaneous Ring were all new to me. I love the Simultaneous Ring feature. I have it set so that when someone calls our Lingo number it also rings my cell phone. My son has a health condition and it's a comfort to know that I won't miss any important calls that could be critical just because I wasn't home. It also rings the other number(s) while your house phone is in use. No more missed calls because my teenager is talking to his girlfriend for hours. It's a great feature!
My son hasn't decided where he's going to college yet, but the Universal Number feature might come in handy if he decides on a school that's not in our local calling area. We can select a phone number from over 220 area codes in the US and add it to our line for an additional $4.95/mo. By adding a Universal Number to our line that makes calling home a local call for him he'll be able to call home anytime he wants and I won't have to worry about outrageous fees for collect calls or calling card calls. By being able to choose the area code you want no matter where you live, it makes it possible for loved ones to stay in touch without adding to anyone's financial stresses.
The Do Not Disturb feature sends all incoming calls directly to voicemail. It's easy to turn on or off through the online account management. For people who work nights or that are just sick of phone solicitors constantly calling, it offers some peace and quiet.
I'm a loyal Lingo customer. Excellent phone service without all the hassle and hidden extra charges was an extremely welcome change. Yay for less stress! =)
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