Review by ricep5 
UPDATED: 214 days ago
member for 8 years, 1189 visits, last login: 1 days ago
 Jacksonville,Duval,FL
 $24 per month
 about 1 days
 "Geat call quality"
 "Too many E911 notifications, call waiting squawk is too disruptive"
 "Call quality the best so far, they need to reduce the price more"
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Call Quality:
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(ratings match consensus)
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Purchased the package though Best Buy. Self-Install was seamless using Comcast as the bulk bandwidth provider. Believe them when the instructions demand you reset all of the devices in a particular order. One issue seen is that it reports my new greeting is active, but when I dial in the system greeting is used. Will wait a day to see if change goes through. The other issue is that the TA/Gateway resets itself when performing a security scan. (D-Link DVG-1120M) TA cannot contact AT&T gateway until unit is power cycled after the scan completes. AT&T automatically updated the firmware when the TA was provisioned.
Voice mail is instant and is reflected in my web mailbox immediately after completion. Call quality was excellent. No clipping or distortion heard. Depending on number dialed, did detect a small delay though there was no echo.
Will test behind a firewall to see if security issue can be addressed over short term. Since users cannot update the firmware, I am left to use my own devices.
(4/22/05)
I am still happy with the service. I did have an outage, but it was caused by a DHCP issue at the ISP. I FINALLY recv'd my rebate check. They didn't send it to the address I entered, but to the billing address of my credit card before I moved. So it had to be forwarded.
(7/2/07)
I am still using and am generally happy with the service. The E911 "your service address has changed" seems to pop up more now than usual, but no drop offs, no clipping, no issues.
(1/28/08)
Still on the service. They recently had a non-announced price drop from $29 to $24 per month. If I hadn't have gone to the promo page I would have missed it. No change in service quality after I requested the price change. Except for the occasional "E911" must answer after the TA loses contact, it still works as advertised. Same TA. Used permanently on a Comcast HSI link. The call waiting notification, which I haven't noted before and has been unchanged since the beginning is starting to annoy me. The "beep" is a squawk where I miss several words of the other person talking. If I ignore the other call that squawking can lead to missing some important conversation.
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