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Member review of AT&T CallVantage


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Reviews:
read 193 reviews (132 positive) (25 negative)
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Six Month Rating

Web-site:
Ease of Installation:
Call Quality:
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Tech Support:
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$22 per month avg ($20 to $24)

3 year trend

Review by nunya See Profile
UPDATED: 19 days ago
member for 8.9 years, 3335 visits, last login: a few minutes ago


O Fallon,Saint Charles,MO
$20 per month
about 3 days
"Good quality, Good Features, Good Price, Faxing"
"Setup, VM menu, 10 digit local dialing"
"One of the better VoIP services I've used"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)

    I've had Callvantage for a while now. It's worked so well, that I dropped my home POTS line (My DSL comes in on my business POTS). I have two Callvantage lines with unlimited long distance.

    The biggest drawback has been 10 digit dialing. Even when dialing a local number your have to dial 10 digits. The other quirk is that if your TA losses power, they make you "re-confirm" your 911 information before it will let you make outgoing calls again. Kind of a PITA.

    I like that faxing actually works every time. No other VoIP provider that I've used (and I've used a lot of them) could do it.

    AFAIC, AT&T CV beats the pants off of Vonage. Century-Tel (Local ILEC) is very expensive, so this is a welcome change.

    UPDATE:. I've had Callvantage for about a year now. Still works well. I would say CV is the best VOIP service I have used.

    Still working well. dropped the 2nd line due to lack of use. Also got a discount for having AT&T wireless. Wanted to note - when I called in to customer service, my call was answered quickly by an English speaking rep. All issues were handled in one call. I'm not used to this with AT&T. Hopefully this is a trend.

    CallVantage was scrapped by AT&T. Too bad.It was a good service.

    Followup comments:
    Lenagainster

    join:2005-01-07
    Silver Spring, MD
    ·VoicePulse
    ·DIRECTV
    ·magicjack.com

    workarounds

    IIRC, you don't have to dial a '1' for long distance, much like cell phones. In any case, here in the DC area, we have to dial ten digits on a land line, because of overlapping area codes. But if you have a phone with enough memory, much like a cell phone, you can let the phone do the ten digit dialing for you.

    Agreed that verifying that you have not moved your TA is a pain, especially when it happens so often as a result of sub-second glitch in the power line. An easy fix is an inexpensive UPS for the TA.
    Forums » comments on review of AT&T CallVantage


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