Review by Cubytus 
Posted: 252 days ago
member for 2.2 years, 122 visits, last login: 140 days ago
 Montreal,QC
 $10 per month
 "Attractive rates, easy to use software"
 "Completely closed system; unreliable call quality; no incoming canadian numbers available; Mac and Linux versions very lacking"
 "Enough for occasional VoIP users or as an inexpensive add-on to cell service"
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(ratings below consensus)
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They have a quite good-looking website, but it's not that easy to find detailed information on it.
No way to easily contact customer service, although they DO have one.
The software (didn't tried any hardware device) itself is pretty functional and user-friendly, but, on the downsides: Linux and Mac versions are not on par with Windows' one in terms of functionality, and all of them are heavy in RAM, and extremely heavy on the CPU while in call (70% with video on a Core 2 Duo 2,33GHz). If you don't have a big RAM reserve, you don't want to run Skype all day long. And forget about recycling that old PC in a Skype station.
Call quality os very variable. Basically, if you pay for your call, it's excellent. If you use Skype-to Skype service, call quality can be top-notch a minute, and crappy as hell for the next 5. This is due to P2P architecture, but I believe paying customers get a better treatment. Video quality is terrible and choppy, most of the time, whatever some people say. So, far from being stable.
Their system is completely proprietary, and although they advertise it as "secure", I won't trust any company that doesn't publish its security implementations and have backdoors implemented in their software.
That said, it's still very good for occasional user, but one shouldn't take its call quality as a reference for all VoIP providers.
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