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bullet 58 reviews (19 good) (29 bad)

Review by LMP See Profile

  • Location: Chicoutimi,QC
  • Cost: $29 per month
  • Install: about 7 days
  • Telco party Bell Canada
Good "Good speed, good price, no contract"
Bad "No explanation when things go bad - outages, slowdowns"
Overall ".. do it yourself..."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Value for money:

Was with them with dial-up for years before. Switched to DSL HS Gold in 2006. Checked with them first for compatibility of a Modem I had and got incorrect info. Bought another modem locally (10$, flea market) and all went fine. Poor speed at first with WIn98 but as soon as XP installed, speed went up 5 fold . Satisfied with 4.6 Mb/s. Most annoying was loss of speed and repetitive disconnects in Jan-Feb 2007: exchanged lots of e-mails, they asked for lots of tests,all to no avail...but finally (that is, 2 months later) an agent "leaked" they had had trouble with Bell reconfiguring a station....all fine since then. I use their long distance service too, very satisfied . Register, install and then keep steady, and to me, it is fine.

My son went with them too 4 months ago (June 2008)....and all is OK.

However, as another relative wanted to subscribe also but only for a year or two, I contacted 3web twice (2 months ago) to inquire about " how to terminate service"; never got an answer...

member for 6.8 years, 25 visits, last login: 2 years ago
updated 3.6 years ago