 Review by otty 
UPDATED: 319 days ago
member for 1 year, 464 visits, last login: a few hours ago
 Toronto,ON
 $34 per month (month by month)
 about 10 days
 "not robbers, only cable alternative"
 "extremely unreliable, false and unhelpful support"
 "avoid unless you line quality too poor for DSL and u hate Robbers"
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I had the 3web cable gold (east) supposedly 7mbps down 500kbps up. The up always works. The down *usually* works during the day until 8pm when it drops to near dial-up speed. Increasingly it is usually 1-2mbps all day...
Called tech support (as did many people on this site) and we all got what seems to be a load of bs about some mysterious hardware they needed to replace, but either haven't in over a month, or, more likely they are full of sh*t.
I would already have switched by now, but I'm moving soon so I'm sticking it out for now...
Update: So I've moved, and cancelled. No problem cancelling as some people have suggested, but I have kept an eye on the forum and the problems seem to persist. Too bad. Always sad to see a smaller ISP fail.
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3 Web
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