Review by IamGimli 
UPDATED: 1.7 years ago
member for 5.6 years, 1109 visits, last login: 1 days ago
 Canada
 $20 per month
 "Cheap"
 "No QoS, Service down for days (weeks) at a time, no support"
 "Use only if you can live without the service being available."
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Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings well below consensus)
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Primus, although trying to fix the shortcomings of their mediocre hardware through firmware updates, also end up screwing up said hardware to a point where it's not usable anymore. After they do that, leaving you with only email to contact their support department, they will ignore any attempt you make to actually get support to fix their screw-up.
Unless you don't mind paying for a service you don't receive and you like being ignored stay as far away from Primus as you can.
In this case, you don't even get what you pay for.
UPDATE: The service has been somewhat more reliable for the last year or so but there is still no QoS whatsoever provided on the DLink gateways they provide.
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Primus Talkbroadband
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