Review by kbray 
Posted: 101 days ago
member for 3.6 years, 318 visits, last login: 3 days ago
 Etobicoke,ON
 $29 per month (month by month)
 "LOADS of features, fairly good support and priced perfectly!"
 "Level 1 Customer Service is sometimes not the best, Bell Thottle effects all VoIP.. even Primus"
 "A Great Canadian VoIP service, with great value for the Money"
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I have had Primus Talkbroadband now for a few years and I can't tell me enough how happy I am with the service. It's been rock solid, with only a few bumps in the road. You can expect this with NEW technology.
My only major beef is SOME of the call centers are overseas... but not all are.. Communication within the company on brand new features/policy doesn't always get echoed to all reps on the phone right away, but overall nothing has been a big deal to work out.
IF you have DSL in Bell Canada's area, you may find their throttle effects talkbroadband and any voip service, especially if you have a high bandwidth codec set. I was able to fix this during throttle hours by setting the line to a low bandwidth setting, giving the same sound quality as a normal line vs better than normal at the high setting. This is not any fault of Primus or any other voip provider.
I personally have been very happy with the service they have... GREAT value for the money, especially when you get all calling features, unlimited 24/7 North American long distance, and an option to save 4 bucks a month by buying your ATA box (which I have).
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Primus Talkbroadband
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