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Member review of Time Warner VOIP


more information on the company
Unofficial Time Warner VOIP discussion forum
Time Warner Cable TV/Voice
VOIP Forum

Reviews:
read 56 reviews (34 positive) (10 negative)
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Six Month Rating

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Ease of Installation:
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$35 per month avg ($14 to $70)


Review by alexintexas See Profile
Posted: 1.7 years ago
member for 5.6 years, 429 visits, last login: 14 days ago


San Antonio,Bexar,TX
$43 per month
about 1 days
"Sound quality, value over competition"
"IS NOT GUARANTEE TO WORK IN THE EVENT OF POWER FAILURE"
"excellent value over competition"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings above consensus)

    My Other Reviews·RoadRunner Cable
    ·AT&T Yahoo
    I cant stress this enough to everyone who thinks this service will work in a power failure situation,,,,,,,TWC STATES it MAY NOT work in a power failure situation and DO NOT GUARANTEE it to work in a power failure event. if lives depends on a working phone line then i would question this servce. (read the fine print in attachment)

    Another thing many many think that because the unit may have a battery back up that it will work in a power failure event THIS IS NOT THE CASE. (read the fine print in attachment)

    now my re-view on the service.

    Fist off i have had the service for about 1.5 years now on a NON BATTERY BACK UP Arris cable/voip modem

    This service has excellent voice quality and sounds better then any experienced pots service.

    The value of service/money is very comparable to the compitition in this market, does not come attached with 15-20 dollars of added fees and taxes like telco does, has detailed calling via web site, free long distance to canada/puerto rico/competitve LD rates, 39.99 a month when bundled of course = excellent value.

    i will say when i first got the service, "When first launced in SATX" TWC was handing out modems with backup battery, and both times i did lose power the service was working. However again They dont GUARANTEE it to work in such an event

    overall the service has very little down time, 3 times and nomore then an hour, due to maint. in the area. again i get far better uptime/quality compared to the telco where i had about 85% uptime on phone side with telco


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