Review by alexintexas 
UPDATED: 129 days ago
member for 6.8 years, 558 visits, last login: 1 days ago
 San Antonio,Bexar,TX
 $43 per month
 about 1 days
 "Sound quality, value over competition"
 "IS NOT GUARANTEE TO WORK IN THE EVENT OF POWER FAILURE"
 "excellent value over competition"
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I cant stress this enough to everyone who thinks this service will work in a power failure situation,,,,,,,TWC STATES it MAY NOT work in a power failure situation and DO NOT GUARANTEE it to work in a power failure event. if lives depends on a working phone line then i would question this servce. (read the fine print in attachment)
Another thing many many think that because the unit may have a battery back up that it will work in a power failure event THIS IS NOT THE CASE. (read the fine print in attachment)
now my re-view on the service.
Fist off i have had the service for about 1.5 years now on a NON BATTERY BACK UP Arris cable/voip modem
This service has excellent voice quality and sounds better then any experienced pots service.
The value of service/money is very comparable to the compitition in this market, does not come attached with 15-20 dollars of added fees and taxes like telco does, has detailed calling via web site, free long distance to canada/puerto rico/competitve LD rates, 39.99 a month when bundled of course = excellent value.
i will say when i first got the service, "When first launced in SATX" TWC was handing out modems with backup battery, and both times i did lose power the service was working. However again They dont GUARANTEE it to work in such an event
overall the service has very little down time, 3 times and nomore then an hour, due to maint. in the area. again i get far better uptime/quality compared to the telco where i had about 85% uptime on phone side with telco.
updated 9-22-08
great service overall, a little overpriced as a stand-a-lone service imo, great overall pricing when locked into a bundled discount.
updated 7-2-09
well just recently dump DP from TWC the recesion is hitting hard in my line of work so must cut back on expenses. Phone service tho not much cheaper then telco had a 99% uptime with much better sound voice quality over telco. TWC does discount heavily when you bundle over $100 a month over services was dishing out $150 a month for all 3, now paying $39 a month for 2 services
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Time Warner VOIP
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