Review by alexintexas  Posted: 1.7 years ago member for 5.6 years, 429 visits, last login: 14 days ago
San Antonio,Bexar,TX
$43 per month
about 1 days
"Sound quality, value over competition"
"IS NOT GUARANTEE TO WORK IN THE EVENT OF POWER FAILURE"
"excellent value over competition"
| Web-site: Ease of Installation: Call Quality: Reliability: Tech Support: Value for money: (ratings above consensus)
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I cant stress this enough to everyone who thinks this service will work in a power failure situation,,,,,,,TWC STATES it MAY NOT work in a power failure situation and DO NOT GUARANTEE it to work in a power failure event. if lives depends on a working phone line then i would question this servce. (read the fine print in attachment)
Another thing many many think that because the unit may have a battery back up that it will work in a power failure event THIS IS NOT THE CASE. (read the fine print in attachment)
now my re-view on the service.
Fist off i have had the service for about 1.5 years now on a NON BATTERY BACK UP Arris cable/voip modem
This service has excellent voice quality and sounds better then any experienced pots service.
The value of service/money is very comparable to the compitition in this market, does not come attached with 15-20 dollars of added fees and taxes like telco does, has detailed calling via web site, free long distance to canada/puerto rico/competitve LD rates, 39.99 a month when bundled of course = excellent value.
i will say when i first got the service, "When first launced in SATX" TWC was handing out modems with backup battery, and both times i did lose power the service was working. However again They dont GUARANTEE it to work in such an event
overall the service has very little down time, 3 times and nomore then an hour, due to maint. in the area. again i get far better uptime/quality compared to the telco where i had about 85% uptime on phone side with telco
Attached images and files
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