 Review by djrobx 
UPDATED: 1 year ago
member for 8.1 years, 3895 visits, last login: a few hours ago
 Valencia,Los Angeles,CA
 $24 per month
 about 9 days
 "Works perfectly. Even fax and 56k dialup connections!"
 "Probably not as good in emergency situations"
 "Finally, A good value in high quality phone."
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I switched to Road Runner from DSLExtreme and have been quite pleased with the increased performance. Given that I'm going to stick with cable, I figured I'd look into my VOIP options.
We aren't heavy phone users by any means. But out of the few calls I make, they seem to be just outside of what SBC/AT&T considers a local phone call. Plus, I am a stickler for Caller ID and Call Waiting ID. I will not take a call unless I know who it is. The calls I do make, I need them to be high in quality. I walk people through computer stuff all the time, and that demands a clean, clear, problem free line. Though I don't use it much, those needs result in a bill that is just too high from SBC/AT&T. I have cell service here but it's too marginal to go cell only.
I considered Vonage or SunRocket, but I really don't need unlimited national calling. I also tend to be a heavy data user and having used plenty of Internet VOIP based products in the past, I know the sorts of nonsense that can happen if QoS isn't set up properly. Plus, news about Verizon's lawsuit against Vonage got me worried and I didn't want to trust my important communications to a relatively unknown outfit like Sunrocket. Boy I'm glad I went with my gut.
Time Warner's California Unlimited phone product suits me PERFECTLY. After multi-product discounts, it's $25 per month.
I ported my number. The installation was painless as can be. The day of the installation, when the installer arrived, my AT&T landline was taking calls. By the time he left, my new Digital Phone service was taking them. He replaced my Ambit modem with an Arris Touchstone modem.
Today I needed to fax something out, so I dug up a 56k modem and got it hooked up. Could TW's voip handle faxing? It went out without a hitch! For kicks I tried dialing up Earthlink and got a solid 50k connection. Hell this is better than the POTS line I got from Pacific Bell that could barely hold a 28.8 connection!
About the only thing I can really nitpick at is the price. I think $19/month would be the sweet spot for this. Aside from that it's been wonderful in every respect. Used it for over a month now without the slightest oddity or hint that I'm using anything less than a real telephone line. Not a dropped call. Not a garbled voice to another landline. Happy!
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Time Warner VOIP
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