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Member review of SUNROCKET


News tagged to this company
company no longer in operation
Full SUNROCKET Forum
VOIP Forum

Reviews:
read 552 reviews (365 positive) (117 negative)
Six Month Rating

Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:

Closed to new reviews.
$20 per month avg ($20 to $20)

3 year trend
Review by cahiatt See Profile
UPDATED: 190 days ago
member for 7.5 years, 1054 visits, last login: a few hours ago


Smyrna,Cobb,GA
$14 per month
about 7 days
"Price, features"
"No longer in business. Now teleblend."
"Great if you've got a backup plan..."
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)

    My Other Reviews·BroadVoice
    ·dock.net
    ·AT&T Southeast
    ·Charter Pipeline
    They started out great but recent and persistent outages have given me a bad taste. And it's not really the outages that turned me off. It's the fact that my primary number has not been able to reveive calls for two weeks. ALL inbound calls get a "this numebr has been disconnected" message. Outbound is fine and inbound on alternate numbers are fine. I keep calling in to open a trouble ticket and the trouble ticket gets closed with nothing ever being done....

    9/14/05 - Update -

    Well my inbound problem was been determined. Broadvoice ported the number back but never said anything about it. So it isn't a problem with Sunrocket except that it took tech support three weeks to find this information out. My other numbers are working fine and except for their growing pains has been a good service.

    12/17/06 - Update -

    Service has been pretty decent now that the port problems between Broadvoice and Sunrocket were settled. I think my phone number went back and forth between the two about 6 times total. Pricing is awesome if you can snag a $199 for two deal. But their billing department and tech support is another headache. I keep getting bills for service even though It's pre-paid. No amount of phone calls or e-mails seems to get this sorted out. They just can't comprehend the fact that if it is paid then stop sending bills....

    3/28/08 - Well it is Teleblend now. They suck.

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