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Member review of SUNROCKET


News tagged to this company
company no longer in operation
Full SUNROCKET discussion forum
VOIP Forum

Reviews:
read 552 reviews (365 positive) (117 negative)
No six month summary.
Closed to new reviews.
$8 per month avg ($8 to $8)

3 year trend
Review by DaEnigma See Profile
UPDATED: 1.1 years ago
member for 3.7 years, 1348 visits, last login: a few hours ago


Portland,Multnomah,OR
$19 per month
about 10 days
"Call quality"
"Lack of any service at all, and not being notified of the pending shutdown..."
"Stay away from the recomended providers they are pushing..."
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)

    I have now had SR for about a year and have experienced only one outage which may be due to being in class most of the day. The outage I was a victim of only lasted for about one day with no other noticed outage of service. Recently I did have trouble making outgoing calls which lasted for about three weeks the trouble started out minor but increased to near outage conditions although in my opinion it was not an outright outage. The trouble was finally found to be a network issue and was fixed when a larger number of customers had the trouble.

    Other than the above issues I have not had any complaints with the quality of the product and I have and would recommend this service to friends and family. I currently am still on the permanent monthly discount rate of $19.95 with the normal rate being $24.95, but one can also save a bundle and go yearly for $199 which is about 16.50 per month. This includes an incredible amount of features and the best part was the free second number which one can have at any location which SR services so I now have my relatives call me via that local number which saves them on LD charges also.

    Well it worked well most of the time...

    They then decided to take the $$ and run, and without letting a single customer know of the pending doom. I personally would not sign up with any of the companies they now recommend more that 10 days after I lost service.

    Followup comments:
    Forums » comments on review of SUNROCKET

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