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Review by daxue 
UPDATED: 1.4 years ago
member for 6.5 years, 152 visits, last login: 31 days ago
 Sicklerville,Camden,NJ
 $9 per month (24 month contract)
 about 1 days
 "great list of features, fully function"
 "crappy acceptable use policy"
 "you get what you pay for..."
| Pre Sales information:
Setup experience:
Connection Reliability:
Tech Support:
Services:
Value for money:
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webhostingbuzz is good for websites that don't rely on uptime as i've used them for four years and they're slowly learning how to improve their hosting.
as with any shared hosting, if one client puts at-risk scripts on the server, it does affect server uptime and their downtime is in the completely acceptable range. right now my webcalendar doesn't work since their /usr/tmp directory is full but most bugs are crushed within hours. they're also very reasonable in their tech support and tell you what they can and can't do. if you tell them the problems they're having, they will resolve it or compromise. as for their 24/7 support, its really true since i've submit tickets at 3 at midnight and have them respond within the hour.
the features on their website are great. they have almost all the information ready for you to access unlike some other hosts. also, they offer good advice for users on their blogs which i haven't seen many companies.
so don't expect 99.955 uptime but rather 99.5% in my opinion. great for storage and file tranfer occasionally. i have it hosting unimportant scripts that generate statistics and it's pretty fast and reliable. the cpanel is slow occasionally during high server load.
Update: 12/30/07
The trick with WHB is getting on good servers, they have multiple servers and some of them have risky clients. One of my servers was on those risky servers and it was down. But out of 4 accounts, only that 1 account was bad. I've turned off that account after my subscription expired.
Update: 6/10/08
They've updated their "Acceptable Use Policy" that basically blocks you from using anything but HTML. You are only permitted to have 10% of the content you upload be files over 500kb. Hosting a high-resolution gallery or a few youtube videos? forget it, you'll get suspended since your HTML files are only half a MB and your video is 10MB. Bummer.
Followup comments:  | 
a whb client
@rr.com
| Everything is down right now Webhostingbuzz has been down today on and off. Right now it's down. When I say they're down, I don't just mean one site, or one server. Their main public site is down, their support site is down, and my server is down. This has been happening on and off all day, 5 times that I've counted (who knows how many when I wasn't looking).
So, guys, I know you don't like sending out things like, oh, I don't know, EMAILS, to do things like INFORM YOUR CLIENTS about just what the hell is going on, but if you're reading this, how bout sending out an email when shit happens? Thanks. | |
| | WHBCTO
join:2006-04-27
UK | Re: Everything is down right now Err, all servers and networks are running fine. This sounds more like an issue with your ISP. | |
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WHB customer
@comcast.net
| site down My site has been down almost all day so far. I don't go over 1% bandwidth monthly. I wonder why it has been down so long. The support forum says shared9 is fine, but I can't check mail, go into my ftp, or see my site. I wish I could actually know what is going on. Hmm | |
|
NewWHBCustomer
@insightbb.com
| So Not happy with webhostingbuzz I've been pretty loyal to Siteocity.com for hosting... but because WHB has gotten such great reviews I decided to try them out with my site... even though they were twice the price of siteocity.
Since I've been with them (less than a week) My site has been down at least once a day! When I talk to them on live support the only person that ever answers is Vita (who is not that nice) The site normally comes back up within 30 mins or so, but Would not ever recommend them as a hosting company | |
| | WHBCTO
join:2006-04-27
UK
| Re: So Not happy with webhostingbuzz We have escalation channels if you are not satisfied with any aspect of our service, and we do everything in our power to correct anything.
We have support forums, which include our status area, which update you as to anything that is going on.
We also widely publish our management team's email address to get in touch with - management[at]webhostingbuzz.com
So please do get in touch if you are not happy, and we'll do what we can to change this. The vast majority of our 15,000 customers are very happy with the services we provide. | |
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