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Review by KEW 
UPDATED: 1 year ago
member for 1 year, 0 visits, last login: 1 year ago
 Rockport,Aransas,TX
 Contract price not specified.
 "NONE except that it's available in our area"
 "EVERYTHING about it!"
 "The WORSE service I have EVER had!"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Mail,DNS,News:
Value for money:
(ratings match consensus)
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We have had Wild Blue for about 6 months ONLY because they (and Hughs Net) were our ONLY options. Fortunately, the home in which we have this junk service is only a week end 'get away' place so we don't have to live with it on a daily basis.....THANK GOODNESS!!! Our computers operate slower than dial up! I called Customer Service yesterday (what a joke!) to ask them why we are running so slowly! They had me go to testmy.net and speakeasy.net. The first test on testmy gave one star and said the download time was WAY bad as well as the upload time. It rated the service ONE star in download and upload speeds....the worse you could get. Not liking that result, the customer service dude hurriedly had me go to speakeasy and retest....he tried to just play like that one had never taken place....."This (speakeasy) will give us a better reading." Yeah....right. I got a tiny bit better reading there....VERY tiny. He then, naturally (and big surprise!), started blaming MY computer, MY firewalls, MY everything, etc....just ANY BS he could think of BESIDES Wild Blue as the cause of the problem. WHAT a crock! We, very UNfortunately (!!!), have an 18 month contract so hopefully we can get something better when our time in computer hell is up. I would not recommend Wild Blue to my worse enemy! It sucks....majorly!
Followup comments:  T4K
join:2002-03-13
Roach, MO | EVDO You should check if you have EVDO coverage in your area. Even 1xrt is better than wildblue. I'd rather deal with a 5GB cap then just straight out BS. | |
| | KEW
join:2008-06-21 | Re: EVDO Thanks...we'll check and see if it's available here.  | |
| KEW
join:2008-06-21
 ·WildBlue
| Looking for a different ISP right now! We are so disgusted with Wildblue that my husband just left to go check at some other ISPs....he's going to go into their offices and find out what he can. We just can't take this crap anymore! We'll just have to find a way to get out of this BS contract IF we find a better service. There HAS to be something better than this! It's BAD beyond words! | |
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Country Prof
@wildblue.net
| Poor speed and customer service - WildBlue Our experience with WildBlue on both speed, and customer service is: Poor speed, Terrible customer service. Unfortunately, when we first moved here, satellite was the only option, as we live "out in the boon-docks". Since our contract term will soon be up, I will be dropping them. We now have other options, which I will utilize;(not Hughs Net, which I am told is no big improvement on speed). | |
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