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Member review of ViaTalk


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read 466 reviews (317 positive) (97 negative)
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Six Month Rating

Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:


$32 per month avg ($8 to $189)

3 year trend

Review by The Beer See Profile
UPDATED: 1.2 years ago
member for 8.3 years, 2524 visits, last login: 2 days ago


Omaha,Douglas,NE
$8 per month (24 month contract)
about 7 days
"Do they still have a pulse?"
"Unreliable, still a beta product, advanced setup is confusing to experts."
"Want something working look elsewhere."
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings well below consensus)

    EDIT: Well I left them a long time ago, filed with the FCC and BBB to get my money back, got a letter saying they were sending me $40 a year ago. Still nothing.

    This company should be avoided, can't believe they are still in business.

    Well I pulled the trigger on VT's birthday promotion. I had my "Home Office" line that needed a cheaper home. I can't say it's been good.

    I ordered BYOB, sorry BYOA the extra B would have helped with the pain.

    It took quite a few attempts to get my service setup however it was done.
    I had to keep probing support to get all the information I needed for BYOA.

    I have never really been able to get it to work as designed, as long as I don't try to use features on the site it seems fine as a normal phone. Simul ring kinda works with long pauses after you answer.

    I have lost my VM greeting multiple times and you can't turn VM off, a definite turn off for Asterisk users.

    Now with the recent "Upgrades" I can no longer receive IP calls, my network down works to my cell and I can still place calls so I guess that’s ok. I am in the process of porting back out.

    If you want reliability go with Callvantage, if you still want to stay Cheap go Sunrocket. VT is the flavor of the month and people are getting sick of it.

    VT Pumpers feel free to start bashing my review...... Now!

    Followup comments:
    vent

    join:2008-09-30
    Garner, NC
    ·ViaTalk

    Gotta agree with higginator.

    I have no stake in the company either (except I'm saving money with them). I washed on shore after the sunrocket mess. I couldn’t take “teleblend” seriously (who named this company???) So I took a shot at VT. After I worked the config issues (admittedly it took some time) out of my ata my service is well worth the $ 15/month. I don’t get echo, dead noise, dropped calls, missed calls….but I did initially because of MY CONFIG.

    I don't know why you can't just use an ata (don't know much about astrik

    not to the original poster: most don’t understand the technology, if thats you, I suggest you pay more ($46-55/month) and get a POTS line. Honestly, 90% of the answers ore on THIS webpage…
    Do your DD and save $!!!

    Love my via talk
    Forums » comments on review of ViaTalk


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