 Review by N9MD 
UPDATED: 119 days ago
member for 4.1 years, 1673 visits, last login: a few hours ago
 Wayne,Passaic,NJ
 $10 per month (24 month contract)
 about 1 days
 "They are trying harder"
 "Can't say anymore ... I've left them"
 "None"
| Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings below consensus)
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7/24/09 - I had cancelled all of my many VT accounts by April of this year. However, at this point just about all of my comments over the last year have become somewhat moot. So, I've deleted my past series of comments.
My sense of VT, based on the recent threads and posts in the VT Forum, is that they are making sincere efforts to make their product better while improving support. The frequent presence of several VT staffers, not just the CEO, responding quickly to posters' issues is heartening.
I can't speak to their financial viability ... but I am still monitoring their progress out of a sense of curiosity. And my satisfaction with my current providers negates a need to return to VT. And I can't change or remove my Review Ratings because once one sets each rating, there is no way to clear them.
I wish VT success ... for the sake of their current and future customers.
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4/3/09 - Oh well! .....
........ My ViaTalk experiment is finally over.
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Followup comments:  
discjoker
join:2002-02-18
Billerica, MA
1 edit |  Spot On.
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burris
Premium
join:2000-08-22
Miami, FL
 ·VOIPo
 ·AT&T Southeast
·ViaTalk
| Re: Spot On. I too, feel lucky to have been able to escape the looming SR redux.
I am amazed how they've survived as long as they have.
As I read the VT forum, I see the same handful of fanboys criticizing anyone who dares to question VT or its motives.
Then I read in numerous posts where Brendan keeps running just to stand still, and has latched onto a phrase that tries to convince the users that they have found the source of the problem...that should have never occurred, and they have installed measures to make sure it doesn't happen again...until the next time, of course..
I think Brendan owes DSLReports a big thank you for actually providing him with a free trouble reporting system, since if VT had one that worked, they wouldn't be having to air all its dirty laundry in an open forum.
That, coupled with the payments to affiliates that only seem to be paid when a lawsuit is threatened, also in an open forum, makes me wonder about the maturity of the management. Of course, we won't even get into the bogus fee nonsense.
In retrospect, I don't wonder.  | |
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