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Member review of ViaTalk


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read 466 reviews (317 positive) (97 negative)
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Six Month Rating

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$32 per month avg ($8 to $189)

3 year trend

Review by jay_rm See Profile
UPDATED: 1.4 years ago
member for 7.6 years, 1806 visits, last login: a few hours ago


Hampshire,Kane,IL
$13 per month (3 month contract)
about 14 days
"Good value for a bring-your-own-device provider"
"Problems with some web-based features"
"It just works..."
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)

    My Other Reviews·Fox Valley Internet
    update 06/18/08

    Still plugging along with two BYOD lines - few problems, few worries - nothing to warrant a change in providers. I have had to change servers twice - people seem to pile on to one that is published as 'reliable' on DSLR and degrade it's performance.

    update 10/22/07:

    I don't understand why MY two VT lines just simply work when all these other reviewers seem to have such a problem. Two lines, two AT's, both un-provisioned, no issues, no worries, no drop-outs. **end of update**

    update 8/10/07:

    My review still stands. I now have 2 lines since the Sunrocket meltdown forced me out of my cheap line. I know people bitched about the customer service during the Sunrocket transition but I, for one, am willing to cut them slack. After all, they got tens of thousands of new and probably clueless customers dumped on them. The few CS calls I made were handled professionally and quickly. I don't need CS all that much as I am BYOD and have some IT knowledge. **end of update**

    I signed on with Viatalk during the height of the Vonage/Verizon legal battle - I didn't want to be caught holding the bag without my long time number if the worst was to happen to Vonage. It didn't, but I'm happy to be with a BYOD provider and at several $$/mo less then Vonage (what a cheapskate )

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