Review by dmolavi
Good "When it worked, it worked well."
- Location: Sewell,Gloucester,NJ
- Cost: $17 per month (24 month contract)
- Install: about 1 days
Bad "Upgrades in March 2012 caused so many problems, I had to leave them."
Overall "Not as reliable as they once were."
Ease of Installation:
Value for money:
(ratings match consensus)
UPDATE 25 July 2012:
So ViaTalk decided to stick me with a $0.90 E911 fee the day after I cancelled, which caused my number to remain in their system. The port to my new provider completed, however, people on ViaTalk's network could not contact me. It was only after threatening an FCC complaint did the completely release the number.
UPDATE 17 July 2012:
Today was my last day of ViaTalk service, after almost 5 years of using them. Unfortunately, some upgrades they did this year rendered the service all but unusable for me. I hope that they can bring the reliability back, and if so, I will return as a customer, as I thought they were one of the best out there.
UPDATE 11 February 2010:
Recently got a new VT provisioned ATA as my BYOD from SunRocket finally went to the scrap pile in the sky. Service is still rock solid, and I have no plans on leaving anytime soon.
UPDATE: 6 May 2008 - All is well in VT-land. WAF is at an all time high, new CP seems to be working well, service has been very reliable.
What else can I say? I got stuck in the SR fallout, signed up on Monday night, had config info Tuesday afternoon, placed my first call shortly after that. Voice quality is better than SR, and the website is much more feature rich. I'll update shortly once they grab the 12 months on my SR contract and after I've had more experience w/ them.
member for 8.9 years, 1816 visits, last login: 3 days ago
updated 1.6 years ago