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Member review of ViaTalk


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Reviews:
read 468 reviews (318 positive) (97 negative)
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Six Month Rating

Web-site:
Ease of Installation:
Call Quality:
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Value for money:


$18 per month avg ($8 to $50)

3 year trend
Review by med1234 See Profile
UPDATED: 163 days ago
member for 7.5 years, 169 visits, last login: 138 days ago


Westmont,Dupage,IL
$8 per month (24 month contract)
about 10 days
"SR Number Ported"
"Call Quality is ok, No Reply To Email, Wait Hours For CS, 911 Does Not work"
"Had To Move From SR Because Contract Ended, Got 199 For 24 Deal"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings below consensus)

    6/17/2009: 2 years are up and it is bye bye VT and hello Phone Power. Number ported to PP in 4 days and VT service cancelled via ticket. VT did not even bother to ask why I was cancelling or if they could do anything to keep me.

    They keep dumping money to attract new customers and not a second to keep existing ones.

    I am a very light user and VT did not work when i needed it so i am not going to miss them.
    ---------------------------------------------------------------------------------- -----------------------------------
    My contract at SR was ending and found the VT BOGO sale (this is before SR imploded). After sign there was no confirmation for days, until I called to inquire about my BYOD order. SIP info came the same day, then SR went under and there is no real CS unless you have hours to wait on phone.

    When Eric (seems like there a 2-3 CS people at VT) does answer he is rude.

    I hadly use my phone so I will keep them until my 24 months are up or they go under.

    P.S: Don't expect 911 to work, mine did not. There's also 50/50 chance of calls going thru.

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