| Review by oratam |
member for 5.4 years, 403 visits, last login: 109 days ago
updated 109 days ago
- $16 per month
- (12 month contract)
- about 10 days
- "The service is mostly reliable."
- "YOU CAN NEVER LEAVE. ITS WORSE THAN THE MOB."
- "ITS LIKE THE MOB, it works when it needs to and screws you over."
Ease of Installation:
Value for money:
(ratings match consensus)
I signed up with viatalk after the sunrocket demise and after a short delay due to massive equipment shortages and number porting and equipment setup. To ensure audio quality i made sure to provision my router with qos and port forwarding. except for the once in a long while downtime the connection has been reliable. I am talking 93 to 95% uptime.
The big thing i like is the control panel. With the wide array of features, this is by far the best feature. Being able to control who can call, setting up a wake up call is just a few of the dazzling array of features.
Renewed with package for 149. A month later saw 30 dollar charge from viatalk, Customer support goes and tells me to go pound sand, and that the fees are mandatory.
No emails relating to fees are being assessed just slammed my cc for the money without hesitation. Leaving them your CC is a bad idea. Do not trust these crooks. They prices they quote do not include tax.
Filed my cancellation request on the 18th of January did not want to renew service. Had a few problems getting my number ported out, Contacted them several times about CANCELLING MY SERVICE. Did not want it to renew, and guess what. They didn't cancel the service and they renewed me for another year. Slammed me for 200 bucks.