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Member review of TekSavvy Solutions Inc.


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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$36 per month avg ($29 to $90)

Speed test results 3 year trend

Review by KPaul See Profile
UPDATED: 340 days ago
member for 1.5 years, 550 visits, last login: 2 days ago


undisclosed location
$30 per month
Bell Canada
"Amazing tech. support! Great price, and a very good connection. Service issues fixed fast!!!"
"Bell was real lazy in terms of getting the info. to TS. I blame the entire delay of connection on Bell...."
"The perfect choice for DSL. Wee worth the switch from cable."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    My Other Reviews·Rogers Hi-Speed
    So I have been on with TekSavvy for a few now, and in all honesty, I am sort of kicking myself for going to DSL (Not TekSavvy). I have always used cable, and I miss the consistent speed with it, though the lack of torrent support with rogers is a well deserving reason to leave them in its own right.

    The customer service is incredible! And they are always courteous, as well as quite frequent here on the site, so you can ask in whichever medium is better for you.

    It took about 11 days from order to live, so that soured the whole thing a lot.

    Set up was a hassle. I had to call too many times to get on the right profile (a few times with TS and Bell each).

    Speeds could be better though, comparing to when I had initially been set up, not to rogers.

    All in all, I will stick with TS just because I HATE rogers so much. I have referred a person already and plan on sending a few more their way.

    UPDATE: I have changed the install co-ordination, based on the fact that bell screwed up.

    UPDATE2: After a few months, things have changed for the better, with many MANY thanks to TSI for that!

    UPDATE3: Still going strong, final update. Great service still, and as always, fast, reliable and fantastic internet / company!!!

    Followup comments:

    R0CKY
    TSI Rocky
    Premium,VIP
    join:2005-05-19
    Chatham, ON


    edit:
    March 2nd, @10:36AM

    Rating...

    Hi KPaul,

    Was the low rating on the Install based on what we did to set you up or on Bell taking too long? The only reason I ask it that we can't control the install or the profile. The only thing we can do is open a ticket in either case as Bell controls that portion head-to-toe....

    Rocky
    --
    Rocky/TSIGUY - TekSavvy Solutions Inc.

    KPaul

    join:2007-02-08

    Re: Rating...

    If it was bells fault then I will change the rating (if I can). Having to wait about 12 days got me annoyed with whoever was at fault.

    R0CKY
    TSI Rocky
    Premium,VIP
    join:2005-05-19
    Chatham, ON

    Re: Rating...

    Fair enough....
    Forums » comments on review of TekSavvy Solutions Inc.


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