 Review by Bicephale 
UPDATED: 138 days ago
member for 2.8 years, 804 visits, last login: a few hours ago
 undisclosed location
 $33 per month (3 month contract)
 about 1 days
 Bell Canada
 "They accept money orders for quarterly payments"
 "Ask me in private!"
 "Now i like VelCom much better..."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
Rocky helped me to identify the nature of my disconnections when i was with Vif
by allowing me to use a temporary LogIn account which he offered graciously. It
was most appreciated and i knew i'd become one of their customers, eventually.
Those people proved that they care about quality service on many occasions, they
didn't hesitate to call each time it was required (my transition from ElectronicBox
was quite a mess and it caused the start date to change but TekSavvy handled it
smoothly). Users who have their signal routed thru Québec city must be ready to
accept an increase in latency delays as a result of the distance but it's still OKay.
Ha, and 4 over 5 sounds right in a real world: nothing is perfect but they're close!
Update (2008-Mar-3):
I'm now with VelCom, the technique to which i refer in the text from above has never
been brought to its full potential despite all my efforts and relentless patience:
»Disconnection TroubleShooting using an ST5x6
In any case, this is not the right place to criticize TekSavvy but you can try to send
me a private message to get my true feelings after you read posts similar to this one:
»Is there life after the SpeedTouch?
Is there life after the SpeedTouch?
Followup comments:  
R0CKY
TSI Rocky
Premium,VIP
join:2005-05-19
Chatham, ON
| 4 out of 5.... What do you mean we're not perfect! 
I could see 4.5 out of 5, but 4 out of 5 is too low! 
--
Rocky/TSIGUY - TekSavvy Solutions Inc. | |
|  |
Bicephale
join:2005-09-24 | Re: 4 out of 5.... Oh! Well, sorry... 19 over 20 wasn't available!
 | |
| | |
R0CKY
TSI Rocky
Premium,VIP
join:2005-05-19
Chatham, ON | Re: 4 out of 5.... Hehehe.... Yeah.... I know... it's kind of a crutch....
--
Rocky/TSIGUY - TekSavvy Solutions Inc. | |
|
R0CKY
TSI Rocky
Premium,VIP
join:2005-05-19
Chatham, ON
edit:
March 4th, @06:24AM
| Change of rating now? I find it hard to understand how our service values can change 3 months after cancellation!? You cancelled December 9th, 2007 and are now giving a service update on us March 4th? Short from trying to extend a personal issue between you and I this makes "0" sense!
--
TSI Rocky - TekSavvy Solutions Inc. | |
| |
Bicephale
join:2005-09-24 | Re: Change of rating now? There's no point to answer here, my replies are edited
or simply disapear and you get the last word everytime. | |
| | | | | | |
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