 Review by neko 
UPDATED: 285 days ago
member for 2 years, 395 visits, last login: a few hours ago
 St Catharines,ON
 $48 per month
 about 6 days
 "Great price, brilliant tech support, good speeds, good for VOIP, no bandwidth caps"
 "none so far"
 "Absolutely fantastic ISP. Having experienced their service, I now know why they get such high ratings from their customers."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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So I was with Cogeco cable as my ISP for 7 years. Last month they introduced bandwidth caps onto their customers, at a measly 60GB per month. I immediately looked at alternatives & I was amazed when I found Teksavvy right here on DSL Reports.
Their price seemed good, their 5 meg service was exactly what I wanted & they offered an unlimited tier with absolutely no caps or any kind of throttling. So I was hooked.
I signed up online, but had to call in because I wanted to pay via online banking. Within minutes I had an e-mail reply from them giving me my install date, username & connection information, etc. I was pretty impressed at how fast it was.
The day came & a Bell tech showed up at my door to make sure my connection was working - I ordered dry DSL due to using VOIP.
So I disconnected my ethernet from both my PC & Vonage ATA from my D-Link router, & connected them to the 2 Wire DSL modem I had purchased from Canada Computers for $20. It worked within a minute of booting up the 2Wire modem & I was online. About another minute later my phone beeped & I picked it up & got dial tone.
I did a speed test & got 3 Mbit, which is ok for me. I have called in to tech support & after Bell does something to my line, they will look into the speed issue for me; it should only be a few days until that happens.
I was concerend my VOIP wouldn't work as well on unlimited DSl because of the higher latency, but it worked great. Works just as well as it did on cable internet, so I am very pleased.
I also ordered a static IP so I can access their news server. Having this is yet another bonus for me.
I will update this review when Teksavvy have a look at my line & hopefully improve my speeds, but at this moment I am very happy to have found such a high quality ISP so quickly after Cogeco cable decided to screw their customers with bandwidth caps.
**** UPDATED REVIEW ****
Well looks like Teksavvy have worked their magic:
So I am a very pleased customer. Fantastic!
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** UPDATED 18 Nov. 2007 **
So I have had the DSL service from Teksavvy for over 2 months now. My speeds have *consistently* been over 5 Mbit every time I have tested them at DSL reports & I actually get a download speed of 640Kbs all the time, & with an upload of about 80Kbs.
Teksavvy recently changed their tiers to be $39.99 for unlimited & $ 29.99 for premium 200GB. I switched to the premium package & have been very happy with the change.
200GB bandwidth a month is fantastic for $29.99, It is more than I need. The other ISP's ( The BIG ISP's) charge way more for less bandwidth.
If you need extra GB on the premium plan, you simply buy 100GB for $10 a month. All in all, Teksavvy is a brilliant ISP. Read the reviews of them, if you don't believe me. They are great!
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