 Review by vitesse 
UPDATED: 78 days ago
member for 6.9 years, 640 visits, last login: 1 days ago
 Saint-Jean-Sur-Richelieu,QC
 $35 per month
 about 4 days
 Bell Canada
 "great value, good fast service, mlppp connection offer french service have a dedicated forum here."
 "none to date"
 "they don't throtle if you have proper hardware :)"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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They offer a really good service. People on the phone seem nice and pleasant to talk to. I now have an mlppp setup with them at 2 x 6016/800 it cost me only 67$ taxe, second dry-loop and fix ip included. download give10mbps upload give 1400kbps (real speed)
The ordering process was great, really nice person on the phone.
Changing from 3000/800 to a faster line have been easy and fast. Activating mlppp connection was fast too.
The customer service is really great.
Speed is good and reliability is good. I sync at 6016 / 800 interleave on my line.
their French customer service had improved a lot since I'm with Teksavvy, that great.
Had problem with physical connection, bell take time to repair as they had problem finding the where it was located, but have receive good service if i take into acount the difficulties of the problem.
Followup comments:  Sash55
join:2007-12-13
Brampton, ON | Likewise. I had exactly same.. or better experience with this ISP too. | |
| sMURF
join:2007-02-27
Toronto, ON
| "not fully bilingual" What do you mean? TekSavvy has a lot of people that are bilingual. Of course, not all of them, but quite a few.
»TekSavvy FAQ »Official support in the forum
That list only shows those who are bilingual and also post on these forums, I'm sure there are more when you call.
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Bell sucks. | |
|  | 
TSI Gabe
Premium,VIP
join:2007-01-03
Chatham, ON | Re: "not fully bilingual" Ouatte de Phoque? | |
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vitesse
join:2002-12-17
Saint-Jean-Sur-Richelieu, QC | french you have always French CSR at the first level, but if you need to talk to a tech of second level they are not always available in French. I don't find this a problem for me, but maybe this could be a problem for someone. | |
| | | 
TSI Steve
TSI Steve
Premium,VIP
join:2007-01-12
Chatham, ON
| Re: french Yeah we've worked hard at recruiting some well spoken Franco-phones. 
Steve | |
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