 Review by codecx 
UPDATED: 195 days ago
member for 2.6 years, 280 visits, last login: 1 days ago
 North York,ON
 $120 per month
 about 5 days
 "Reliable, helpful support with a connection to match!"
 "Co-ordination with Onsite Bell Technicians sometimes fails., hardware & equipment not competitively priced, long shipping times"
 "The absolute best ISP in Canada"
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Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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I've been with Teksavvy since March/07. Signed up with their Dryloop DSL/VoIP combo. Aside from learning how to make VoIP work, its been great ever since. They give a large amount of notice for downtime, and are helpful in other ways.. Not just with the network connection.
A+
Couple downsides to their service
#1 - As I suspect this is a case for all 3rd party vendors, is the co-ordination with Bell. On two occasions I've had dry-loops installed and the Bell Techs never seem to make it there on the day of the appointment. 2-3 calls usually have to be made before this is rectified.
Don't blame TSI, this is completely Bell's fault.. But, I can't give full marks for 'Install Co-ordination' on this one.
The second one relates to purchasing equipment. One of my modems died and I figured instead of shelling out $50 for a new one immediately, I'd order one and get it tacked onto my bill. Unfortunately the prices are made for convenience and cost substantially less at a Local PC shop.
More importantly, their implementation and support of MLPPP is one of most successful, making them leaders in anti-throttle technologies in the world. They have invested a lot of time and effort into the technology and hopefully will giving it out as a paid service in the near future, with full support from staff and 3rd party vendors.
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