Review by oxymoron69
Good "Lots of gigs for cheap"
- Location: Corbyville,ON
- Cost: $28 per month
- Install: about 50 days
Bad "Sales dept not competent dealing w/ rejected orders"
Overall "Pretty good option"
|Pre Sales information:|
Value for money:
(ratings match consensus)
I subscribe to Teksavvys' grandfathered 512k/512k DSL service (syncing at 1mbit/512k) with a 300GB cap & ipv6.
the accounting department is great (never had a billing error, always quick to get referrals added to my account).
*edit* Moving is a trying affair:
given many weeks notice of moving, I've had to devote at least 2 hours/week for the past 3 weeks trying to get my service up at my new house.
At 2 days to move in, I'm not at all confident that they'll get this problem fixed in time.
setting up the move order shouldn't take hours of my time to stay on the phone trying to walk a csr through the steps required to help me.
it took almost a month after move in(and almost 2 months from the original order) to get 2meg dsl service, while waiting i was limited to 640/512k.
sales phone support is frustrating to be nice about it. My time was wasted by these ladies. Tons of time on hold 'checking with my supervisor'...
James in the direct forum was my saviour, i was close to bailing out altogether and would've cancelled if not for him and a couple of the more useful forum techs.
I hope i never have to move teksavvy service ever again, it's retardedly hard.
A few months after my profile increase, it dropped again after I bundled it with another 2meg line from Bell. My bundle useless, I now just use my TSI login on my cheaper, faster Bell line.
After awhile my line lost sync, they fixe it and it runs at 2mbit, my bell line is now cooked.
Tsi also knocked the price down 15/month.
member for 9.3 years, 1528 visits, last login: 6 days ago
updated 187 days ago