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Member review of TekSavvy Solutions Inc.


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read 660 reviews (613 positive) (16 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$42 per month avg ($24 to $113)

Speed test results 3 year trend

Review by Sukunai See Profile
UPDATED: 218 days ago
member for 1.5 years, 364 visits, last login: 7 days ago


Lindsay,ON
$30 per month (month by month)
about 1 days
Bell Canada
"Price, friendly staff, solid reputation"
"Its not free? Do I have to have a negative?"
"It's not Bell Sympatico (was good enough reason right there)"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    Other options considered - getting used to not having the internet went through my mind briefly.

    A friend saved me by discovering Teksavvy himself and letting me know what everyone was saying about them.

    What Speed package? God you would ask wouldn't you. High speed dsl, hmm a basic service? Blimey, I just went with what my friend said was the usual private service.

    How was the order and install. I guess the best word is seemless. I never noticed a thing.
    On the day it began, it began and I did nothing myself.

    What good or bad experiences struck me the most?
    Well a number of days later, I get a call asking how everything was going. So I said fine.
    Well that's the way it is essentially.

    I dumped Bell Sympatico, and my service through Bell which was costing me 45 bucks, became service through Teksavvy for 30 bucks (no I'm not counting the pennies for god's sake).

    Since I have been using Teksavvy (about a month plus) I have experienced no troubles, my online activities have not been adversely affected, and I dare say I wish I had discovered them several Bell Sympatico payments earlier.
    15 bucks a month is a savings of lunch out with the wife each month
    Or a new video game every two months.

    Note to the survey details. I rarely rate anyone with 5s, just sounds to over positive. The 4s sounded less biased.
    Contract term, I posted 1, as I don't believe I have anything more than a monthly payment to my knowledge.
    Days from order to success, well I phoned, and it was done, aside from the 30 day wait to divorce Bell Sympatico (not Teksavvy's fault eh).

    My thoughts on the whole deal. In my own words alone.
    Well I was really sold on the part that if I DID need help, it wouldn't be from some person in India I couldn't understand if my life depended on it. No offense to people in India intended.
    The price helped a lot, but I was prepared to switch even if the price was the same. I have nothing kind to say about Bell Sympatico at this time.
    My friend telling me he had even communicated with the service owner was not lost on me. I'll pick a business run by a person that can communicate with his customers over a faceless corporation any time.

    Random out of the blue update for April 21 2009

    What can I say. I have not called Teksavvy once.
    I have not had to call Teksavvy once.
    I have yet to encounter a single reason for needing to call Teksavvy.

    In a time when a lot of talk is being done over the future of net service, I have not had any reason to think I would want to be getting my service somewhere else.

    And I am still glad I told Bell Canada to drop dead.
    I rather liked dumping them for my phone needs, and rather liked dumping them for my tv broad cast needs.
    It's just a shame they still manage to sneak money from me via Teksavvy.

    Followup comments:
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