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Member review of TekSavvy Solutions Inc.


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read 654 reviews (609 positive) (14 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$43 per month avg ($24 to $113)

Speed test results 3 year trend
Review by d25m03p See Profile
UPDATED: 337 days ago
member for 1.8 years, 853 visits, last login: a few hours ago


Langley,BC
$40 per month
"It's not Bell!"
"Speed not quite up to what is stated"
"Definitely value for money compared to the competition."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)

    My Other Reviews·Bell Sympatico
    No longer in Bell country, I am now in Telus country.

    Installation went smoothly. I have opted for a "DRY" DSL line. Premium in BC is more expensive than premium in Ontario - I suspect that is due to Telus. Reason I chose Teksavvy here in (was with BellER SympaticoER in Ontario) BC is because of their relationship with their customers, and because of their data cap (I can't use "bandwidth" - totally the wrong word to describe data caps, my bandwidth / speed is 6MB down). The competition - both Telus and Shaw - have much lower data caps which is rather useless to me when I have a VPN to company office almost full time plus VOIP PBX extension running almost full time. And I download ISO Linux and Asterisk and etc. images via BT.

    All in all, I am happy with Teksavvy. Unless a competitor comes up with something better in speed AND caps, AND pricing, I see no reason to think about leaving Teksavvy.

    Oh yes, one more thing. Speed is advertised at 6M down / 1M up, but speedtests usually show much slower speeds. However, there have been times when a speedtest has shown (e.g.) 4M down, but a download of a large file as Opera showing a 590KB/s to 610KB/s throughput. My modem shows that connections are at 6M/1M. Does Telus also "throttle" their everything?

    Followup comments:
    view ALL 2 comments
    xan16

    join:2006-12-28
    Louisville, KY

    Advertised speed.

    Regarding the speeds, if it is advertised 6M they mean 6 megaBITS per second, not megaBYTES. 600KB/s download rate is right where it should be as you will never actually hit advertised speeds because of overhead. Speedtests aren't always accurate, go by "real world" download speeds.
    permalink · 2008-12-08 20:48:09 · Reply to this
    d25m03p
    Premium
    join:2007-12-26
    Langley, BC
    ·TekSavvy Solutions..
    ·Bell Sympatico

    Re: Advertised speed.

    said by xan16 See Profile :

    Regarding the speeds, if it is advertised 6M they mean 6 megaBITS per second, not megaBYTES. 600KB/s download rate is right where it should be as you will never actually hit advertised speeds because of overhead. Speedtests aren't always accurate, go by "real world" download speeds.
    I understand that... And re-reading my review, I could have been clearer. 6Mb/s is comparable to 600KB/s. That is why I was making the comment about the speedtests showing (on average) about 4Mb/s down, but my file transfers on certain files showing a download speed that was closely matching the transfer rate of 6Mb/s that I am paying for.

    Other than that, I have been satisfied with Teksavvy.

    Thanks for your comment.
    permalink · 2008-12-09 03:35:16 · Print · Reply to this
    Forums » comments on review of TekSavvy Solutions Inc.

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