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Member review of TekSavvy Solutions Inc.


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read 660 reviews (613 positive) (16 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$42 per month avg ($24 to $113)

Speed test results 3 year trend
Review by AkFubar See Profile
UPDATED: 5 days ago
member for 4.7 years, 1852 visits, last login: a few minutes ago


Toronto Can.
$60 per month
about 30 days
"Great...customer service/price/openess/professionalism"
"None to report"
"Great value for $. I am treated with respect by folks who really know their stuff"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    My Other Reviews·Bell Sympatico
    My package price includes landline phone (POTS) with call answer and 5M internet (200GB cap).

    Please Note:
    The 30 Days from Order to Live is reflective of the 30 days notice I had to give to Bell for cancellation of my internet. Teksavvy (TSI) had me up and running exactly as promised!

    Moved my phone landline plus features and internet from Bell to TSI in January 2009 (phone activated Jan. 6th; internet activated Jan. 14th). Everything went flawlessly and I am enjoying great performance with a $30 saving per month over what I was paying Bell! I should have made the move sooner! My internet services performance using the ST516v6 modem is attached below.

    Update at 6 Months:

    I am very satisfied with TSI services and my savings continue. I continue to be impressed by this company's customer service, transparency and forward thinking. I heartily recommend TSI for both phone and internet services! An all-Canadian company that embraces traditional business values.

    Update at 1 Year

    My connection has remained solid and my savings continue. I am impressed by TSI's attention to customer service and by their commitment to net neutrality, innovation, fairness and keeping prices down. I have no hesitation in continuing to recommend TSI. Future updates will be made on an exception basis only. Now please excuse me while I continue to enjoy my TSI services!

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    Followup comments:
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    Oinktastic

    join:2005-08-24
    Scarborough
    ·TekSavvy Solutions..
    ·3 Web

    Deceptively awesome

    I just noticed something while reading your review. If it weren't for the hundreds of reviews like it and the fact that you're a regular on this forum, your review would look like an anonymous plug by Teksavvy, endorsing their own product.

    Looks like TSI's doing their jobs almost too well because their customer reviews look like company advertising
    permalink · 2009-10-18 22:04:10 · Reply to this

    AkFubar
    Resistance is Futile

    join:2005-02-28
    Toronto Can.
    ·TekSavvy Solutions..
    ·Bell Sympatico

    Re: Deceptively awesome

    Yeah I hear ya. I think real customer service in Canada is such a refreshing change that most folks won't hesitate to promote the heck out of it (at least I do anyways). The good part is, I can make these types of comments honestly in TSI's case. The service and value are that good.

    Ideally TSI's customer service should be the norm, but in Canada it seems to be more the exception than the rule. I guess in short, why wouldn't any business want to do business this way and why wouldn't any customer want this type of service?
    --
    "No matter where you go, there you are." - Buckaroo Banzai
    permalink · 2009-10-19 06:42:36 · Print · Reply to this
    Forums » comments on review of TekSavvy Solutions Inc.

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